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​Overview

Driving Community Engagement Through Christmas Activation

Christmas Fun Day

Sky One Plaza

Audience
  • Families and local residents in Melbourne’s eastern suburbs

  • Chinese and multicultural communities

  • Holiday shoppers and dining visitors

  • Social-media-active visitors seeking festive experiences

Foot Traffic Uplift

20%

Visitor interactions

500+

Photo/social engagements

800+

Uplift in Overall Visitor Experience

20%

Uplift in Overall Visitor Experience

20%

Photo/social engagements

800+

Visitor interactions

500+

Foot Traffic Uplift

20%

Shopping Centre Activation

Project Background

Sky One Plaza launched a Christmas activation designed to increase foot traffic and community engagement during the holiday season. We created an immersive festive experience featuring a 3-metre gift-box Christmas tree and roaming Santa interactions throughout the precinct, driving visitor participation, social sharing, and in-centre engagement.

Highlights

  • Designed and installed a 3-metre-tall Christmas gift tree as the centrepiece of the activation, creating a highly visual and photo-friendly destination within the plaza

  • Organised roaming Santa interactions across participating restaurants, encouraging direct engagement with diners and visitors throughout the centre

  • Created a festive atmosphere through live singing, interactive performances, and family-friendly entertainment

  • Increased visitor engagement and dwell time by integrating activation touchpoints across multiple restaurant and retail areas

  • Encouraged organic social sharing through visually engaging installations and interactive experiences

  • Successfully positioned Sky One Plaza as a vibrant community destination during the Christmas season

Image by Jakub Żerdzicki
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